Our tags are made from a special, multi-layered, impact-resistant acrylic material. This makes them extremely lightweight and comfortable for your dog, while still being highly durable and long-lasting.
The engraving is done using a precise mechanical process that carves the text deep into the tag material. This ensures long-term readability and durability.
We recommend including only the most essential information: your dog’s name and your phone number. Too much text can make it harder to locate the most important details at a glance.
Yes, changes can be made within 2 hours after your order is placed. After that, if engraving has already started, we can no longer accept modifications.
Yes, the tags are fully water- and weather-resistant. Each one is sealed with a special UV-protective top layer that prevents fading and wear.
We offer three sizes so you can choose what’s most comfortable for your dog:
• Small – 23 mm wide, 29 mm tall, 2 g (ideal for small dogs and cats)
• Medium – 32 mm wide, 39 mm tall, 3 g (ideal for medium-sized dogs)
• Large – 38 mm wide, 45 mm tall, 4 g (ideal for large dogs)
The front side always features a design. The engraving is applied to the back only.
Every tag is sealed with a special transparent UV-protective coating that shields the engraving from fading, wear, and daily damage.
Simply wipe it gently with lukewarm water. Strong chemical cleaners are not recommended.
Yes, we always include two strong attachment rings with every tag. You don’t need to add them separately, they come automatically with your order.
Yes, all Blucky ID-Tags come with a 2-year warranty against material and manufacturing defects.
The warranty covers:
• Material and manufacturing defects
• Performance issues under normal usage
The warranty does not cover:
• Chewing, intentional damage, or improper use
• Regular wear and tear
If you believe your tag is defective under warranty, simply contact our customer service with your order details and a photo. We’ll be happy to arrange a replacement.
Payments are accepted exclusively online via Shopify Payments (credit/debit card, Apple Pay, Google Pay).
Yes! Shopify Payments uses full encryption to ensure your data is completely secure.
No. Shipping is free on all orders, regardless of destination.
• Within Europe: 3–8 business days
• USA & Canada: 7–14 business days
• Other countries: 10–20 business days (depending on location)
All orders are delivered by postal mail, directly to your mailbox. Please ensure your name is displayed on the mailbox. If your name differs, enter the mailbox name as the shipping name when placing your order.
Please contact us immediately via email and include a photo. If the issue is due to a manufacturing or shipping fault, we will replace your tag free of charge.
Since every tag is custom engraved, we do not accept general returns. However, if there's a mistake in the engraving or a production defect, we will gladly remake and resend your tag at no cost to you.
Yes. Blucky tags come with a 2-year warranty covering material and manufacturing defects.
Yes, you can cancel your order within 2 hours of placing it. After that, the engraving process may begin, and we won’t be able to modify or cancel the order.
Yes, once your package is shipped, you’ll receive a tracking number by email. The only exception is for orders shipped via airmail, which is faster but does not include tracking.
Every tag is securely and individually packaged, making it perfect as a gift. We currently do not offer separate gift wrapping, but it’s something we’re working on.
At the moment, adding a personal message or note to your order is not available. However, this feature is in development.
In most countries, low-value goods are not subject to customs or import taxes. However, local laws vary, and additional charges may apply depending on your country's regulations. Please note: All orders are shipped from within the European Union (EU), which may reduce or eliminate customs duties for many destinations.
If you have any questions, feel free to email us at hello@bluckypet.com. Our customer support team is available Monday to Friday, from 8:00 to 20:00 (CET), and typically replies within 1 hour during working hours. We’re genuinely here to help.
Yes! All Blucky tags come with a 2-year warranty against material and manufacturing defects. If your tag shows any issues due to production or materials within this time, we will replace it free of charge.
If you accidentally receive a faulty tag, please send us a photo by email. We’ll review it, and if the issue is confirmed, we will produce and resend a replacement tag free of charge.
As each tag is custom-made with engraving, we are unfortunately unable to accept returns if you change your mind.
However, if there's a mistake in production or engraving, we’ll remake your tag completely free of charge.
Because Blucky tags are not only stylish and unique, they are also designed for safety. We’ve combined over 20 years of experience in premium dog accessories to create tags that are lightweight, durable, and easy to read thanks to our special inverted engraving technology.
We believe safety and style should go hand in hand, your dog deserves the best.