Free Worldwide Shipping

We offer free shipping on all orders, no matter where you are. Enjoy fast and reliable delivery – always included in the price.

Estimated Delivery Times:

• EU & European Countries: 3–8 business days
• USA & Canada: 7–14 business days
• Other Countries: 10–20 business days (varies by destination)

Dispatch Days: Monday to Friday – orders are dispatched daily. After shipping, you’ll receive a confirmation email with your tracking number and estimated delivery time.

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📦 Packaging & Shipment

• All orders are securely packaged to ensure safe arrival.
• Dog tags include free personalized engraving.
• Shipped via tracked postal mail or airmail depending on the destination.
• If your package is damaged, please refuse delivery and contact us immediately.

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🔒 Secure Payments

We accept all major credit cards and secure payment options through Shopify Payments. Your payment and personal information are encrypted and fully protected.

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🛡️ Returns & Quality Guarantee

As each dog tag is custom engraved, returns are not accepted.

However, we offer a 100% Quality Guarantee on all engravings. If your tag arrives with a mistake or defect in the engraving, we’ll remake and reship it free of charge.

If you have any questions, don’t hesitate to contact our customer support. We’re here to help!